Experiencing problems with our site? We want to know it! But here is some "first aid" basic information.

Downloading Problems

Some sections of our site require high speed interenet or patience. This is the case with some of the bigger photo albums and especially with Webcam and Virtual Tour. If your connection is really slow, you may not be able to view these. Also our menus are in the form of pictures and may take a while to download. We're sorry for the inconvenience, but most of our client have regular or high speed internet and don't experience these problems.

Printing

The site is designed to print without the dark green background to prevent unnecessary use of ink. If some of the images don't appear whole, it's ok. If you wish to print the complete page, you may choose so in your printer's settings. Use print with preview to make sure the result is as desired. A special simplified page is available for printing Map and Directions.

Security Warnings

Depending on your specific browser setting, you may have some of the interactive features of this site disabled. Your browser may respond this way to:

• Javascript in our menu, which helps us open the Guest book in a new window.
• The icons at the bottom of the page, homepage animation or virtual tour, which are in Flash animation format.
• The webcam.
• The Javascript visitor counter.

This website contains no malicious software and you can safely enable these pieces of progams to enjoy full features of this site.

If you're using Internet Explorer, you may enable these features by right clicking when a bar with warning appears at the top of the page. In other browsers, there may be a pop-up window. The level of security is set within the options of your browser. If your problems continue (and you'd be experiencing this on other sites too) you must set your security settings lower.

Missing plugins

In order to enjoy full features of this site, you must have Flash plugin installed in your browser.

• A missing plugin usually appears as a grayed-out portion in the design of a page with an icon in the center.
• Sometimes this grayed-out area means that you have the plugin, but you chose not to use it in settings of your browser.
• You can typically solve this by clicking on the gray area and when prompted, agreeing to enable or install the missing software. You may need to restart your browser afterward.
• If your Flash plugin is missing or is out of date, you can use the link below to install it
  Install Adobe Flash Player

Flash is a very popular animation program made by Adobe and the plugin is a little piece of program that "plugs into" your browser to play the animations, interactive menus, virtual tour and more. While we made sure this site is navigable even without it, on many sites, you may not be able to navigate at all. If you see the "Missing plugin" warnings or are prompted to update them, it's generally a good idea to do so. You will be able to fully enjoy browsing the internet.

Not the right answer?

Please contact us - we appreciate your help identifying any problems with the performance of our website.